If your pet is a regular patient of ours, has had its wellness exam within the past year, and is currently taking regular medication or supplements, you can now order them online!
After placing your order through our website, a request form will be sent to our clinic, where we will review your pet's medical history.
We will either approve or deny the request based on your pet's requirements. Some medications require frequent blood work, typically every 6 to 12 months, to ensure your pet's body is in balance and healthy. If your pet's history does not meet the medication's requirements, we will deny the request and contact you to schedule any necessary exams or blood work.
Please note that only existing clients and current patients can legally receive prescriptions. If your pet has not been examined by our doctor, we cannot legally provide any medication or supplements.
Non-Prescription Drug Product Returns
Unopened nonprescription items in their original packaging may be returned for a full refund up to a maximum of 30 days from the date of purchase. Refunds are provided via original tender (check, credit card or cash) or a credit applied to a client’s account. We can provide a cash refund to a maximum of fifty dollars.
Prescription Drug Returns and Services Provided
Prescribed medications and payment for services rendered at our hospital are NON refundable or exchangeable.
Pet Foods and Prescription Diets
If you wish to return or exchange unopened cans or unopened bags, you may do so as long as the items are in their original packaging and up to a maximum of 30 days from the date of purchase. Refunds are provided via original tender (check, credit card or cash) or a credit applied to a client’s account. We can provide a cash refund to a maximum of fifty dollars.
2781 W Macarthur Blvd Suite G3 Santa Ana Ca 92704
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